Exchange Server - inetinfo.exe crashing repeatedly

Asked By maitakebo

02-May-08 05:13 PM

I have a brand new installation of Exchange  2003 fully patched on a brand
new Windows 2003 server fully patched. I am getting the following errors
repeatedly:


Event Type:	Error
Event Source:	Application Error
Event Category:	(100)
Event ID:	1000
Date:		5/2/2008
Time:		3:15:21 PM
User:		N/A
Computer:	EXCHANGE2
Description:
Faulting application inetinfo.exe, version 6.0.3790.3959, faulting module
SMTP218.DLL, version 6.0.5.218, fault address 0x000136ea.



Event Type:	Error
Event Source:	Microsoft Exchange Server
Event Category:	None
Event ID:	1000
Date:		5/2/2008
Time:		3:15:15 PM
User:		N/A
Computer:	EXCHANGE2
Description:
Faulting application inetinfo.exe, version 6.0.3790.3959, stamp 45d69692,
faulting module smtp218.dll, version 6.0.5.218, stamp 47a86c1c, debug? 0,
fault address 0x000136ea.


I tried installing the KB 885881 but was told my patch level already
incorporated this. Any ideas?

03-May-08 07:08 PM

Hmm I don't even see a SMTP218.DLL on my box? What third party Email
related apps do you have installed? You may have to re-service pack
and reapply all updates again.




James Chong (MVP)
MCITP | EMA; MCSE | M+, S+,
Security+, Project+, ITIL
msexchangetips.blogspot.com





On May 2, 5:13=A0pm, maitakeboy <maitake...@>
nd

02-May-08 06:13 PM

Typically AV, usually Symantec causes these errors.

03-May-08 08:31 AM

First thing would be to locate the smtp218.dll file on the server, then see
if the folder name gives a clue to who created it.  If not, right-click it,
and look for the author within the file properties.  I'm pretty sure that
this is some kind of addin.

Lee.

--
_______________________________________

Outlook Web Access for PDA, OWA For WAP:
www.leederbyshire.com
________________________________________

03-May-08 07:08 PM

I would bet this is Symantec Mail Security for Microsoft Exchange
version 6.0.5.218 (the version of SMTP218.DLL is 6.0.5.218).
Try the IIS diagnostic Toolkit:

http://www.microsoft.com/windowsserver2003/iis/diagnostictools/default.mspx

Dean
http://www.netometer.com

05-May-08 12:18 PM

didocus,

I do have the Symantec Mail Security running. What will the IIS diagnostic
tool do for me? Will it give me a workaround?

20-May-08 03:21 PM

Maitakeboy,

I have the exact same issue as yours.  I have Symantec Mail Secusity
6.0.5.218.  Do you have any solution?  (Exchange 2003 Sp2)

Thanks.