Exchange Server - Exchange 2007 cant directly book meetings

Asked By sawyer

02-Feb-10 04:08 PM

Hello

Exchange 2007 sp2, all clients are running outlook 2007 sp2. on the exchange
server if I dismount the public folder store users can still see free\busy
information, but users cannot directly book meetings. The error they get is
resource mailbox for automateprocessing is set to autoaccept. Once I mount
the public folder database users can directly book again.

when the public folder store is dismounted users can download the oab, oof
works and schedule free busy all works fine. This is very strange.

Thanks for any suggestions

03-Feb-10 11:55 AM

Outlook 2007 does not use PF for freebusy, OAB etc. It uses the
availability service for FB and web based download for OAB on the CAS
server. Only legacy clients will still use the PF for these services.

Outlook 2007 feature matrix based on Exchange Server version
http://msexchangeteam.com/archive/2007/03/05/436656.aspx


James Chong (MVP)
MCITP | EA | EMA; MCSE | M+, S+
Security+, Project+, ITIL
msexchangetips.blogspot.com


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03-Feb-10 12:13 PM

Did you even read my post? I know have availability service works and
exchange web services, and as I said " when the public folder store is
dismounted users *can* download the oab, oof and schedule free busy works"
So if you had read the post you would have known that I was using
autodiscover ,availability and exchange web services, and that all outlook
clients were 2007. In fact I even mentioned in the original post that all
clients were outlook 2007 sp2.

This issue has nothing to do with Exchange web services, there is however in
my environment still some dependency on public folders.  If I dismount the
public folder store users can no longer directly book meetings into resource
mailboxes, they can still see the free\busy information, but they cant
directly book meetings. As soon as I mount the public folder store they can
directly book meetings.

Any help is appreciated

03-Feb-10 03:50 PM

That is by desing. This is because direct booking is a legacy method
that still ties into free busy. When a user direct books, it looks up
free busy to see if that resource has been enabled for direct
booking.


James Chong (MVP)
MCITP | EA | EMA; MCSE | M+, S+
Security+, Project+, ITIL
msexchangetips.blogspot.com



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03-Feb-10 03:50 PM

Still applies.

Direct booking does not work when free and busy information is
unavailable
http://support.microsoft.com/kb/305390/



James Chong (MVP)
MCITP | EA | EMA; MCSE | M+, S+
Security+, Project+, ITIL
msexchangetips.blogspot.com

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03-Feb-10 03:54 PM

I made sure all my resource calendar were set to not direct book, by logging
into them using outlook, and I also made sure that "automateprocessing" was
set for "autoaccept" So I am still way confused as to why when the public
folder store is dismounted users cant create meetings in resource mailboxes?
Again this is exchange 2007 we are talking about here. And again all the
other exchange web services are working correctly, autodiscover,
availability, OOF, and OAB, they all function when the public folder store
has been dismounted.