Exchange Server - Sync Issues - Server Failures Outlook/Exchange Problems
Asked By S.J. Stigant
25-Jan-10 04:49 PM
I am totally flummoxed here.
We are running Small Business Server 2003 (with the built in Exchange). Our
ten client machines are running Outlook 2003 on Cached Exchanged Mode. In
the past couple of days, all ten employees have started losing emails. That
is, a person sends them an email, but the Outlook client never receives it.
I enabled Message Tracking in Exchange, and the Message Tracking Center says
that the email was correctly delivered to the local box. When I check
Outlook, the message is not there, but there is a record of it in the Folder
List under Sync Issues-> Server Failures. Unfortunately, you cannot click on
the message there and view it.
So, I tried using scanost.exe on the client computer. I tried deleting the
.ost file and having Outlook recreate it. I turned off Cached Exchange Mode.
And I still cannot actually open the messages. So, I think the message hit
our exchange system (because I see it in the Server Failures folder), but
there is no way I can actually open the message itself.
Our Outlook Web Access is not working either, so I cannot double-check there.
I am stumped, and we are losing emails right and left. Any more thoughts
would be greatly appreciated.
Outlook 2003
(1)
Outlook
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Days
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Ost
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Ed Crowley [MVP] replied to S.J. Stigant
Comments inline below.
--
Ed Crowley MVP
.
Cached mode.
Turn off cached mode and see if the message appears. If you work online you
do not need to synchronize so there ishould be no failures of that sort.
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