Our IT guys have just set up MS Exchange for us. Unfortunately, we have
been provided with a rather messy Global Address Book e.g. containing legal
(rather than preferred or 'known as') names as well as duplicates and
various other untidy stuff. They tell me that nothing can be done because
it is automatically pulled from the Active Directory and that, at our site,
the AD is populated automatically by an external process. Whilst the latter
is true, I'd be suprised if Exchange Server did not offer a way of editing
individual 'Display As' names in the GAL.
Please can someone tell me if this is possible or if it is true that the GAL
is so dramatically constrained by the AD as they are suggesting. NB
Anylinks and / or screenshots would be most appreciated.
Thanks in anticipation.